If your order has not been processed/shipped yet, we may be able to update or cancel it. Please email us as soon as possible with your order number. Once processing/shipping starts, changes may not be possible.

Contact us immediately with the correct address. If the order is already shipped, we cannot guarantee changes. Any reshipping fees (if applicable) may be the customer’s responsibility.

First check Spam/Junk and Promotions tabs. If you still can’t find it, email us with your name and approximate order time—we’ll confirm your order status.

The best way to choose your size is to measure a belt you currently use.

Measure the full length of your existing belt in centimeters, including the buckle.
Then select the closest size from the chart below.

You only need to know the total length of your current belt in centimeters.

Size Guide:

Waist size 28–29 inch → 95 cm

Waist size 30–31 inch → 100 cm

Waist size 32–33 inch → 105 cm

Waist size 34–35 inch → 110 cm

Waist size 36–37 inch → 115 cm

Waist size 38–39 inch → 120 cm

Waist size 40–41 inch → 125 cm

Waist size 42–43 inch → 125 cm

Waist size 44–45 inch → 130 cm

If you are between sizes, we recommend choosing the larger option.
If you are unsure, please contact us before placing your order.

All your orders are carefully packaged in a special box containing a dust bag and shipped to your address.

Please contact us within 48 hours of delivery with clear photos/video of the issue and the packaging. We’ll review and provide the best solution according to our policy.

We ship to many countries worldwide. Available destinations and options are shown at checkout.

Customers will never be asked to pay additional shipping fees or customs duties beyond the price shown on our website.

If your tracking shows “Delivered” but you cannot locate your package, please take the following steps immediately:

Check around your property, mailbox area, reception desk, or building entrance.

Ask neighbors or household members if they accepted the package.

Review the tracking details for delivery location notes or photo confirmation (some carriers such as UPS may provide live tracking or delivery photos).

If the package is still missing, please contact the carrier directly to open a delivery investigation or claim as soon as possible.

Once a shipment is marked as delivered by the carrier, responsibility for the package transfers according to the carrier’s delivery confirmation.

We are happy to assist by providing tracking details and shipment documentation, but delivery disputes must be addressed with the carrier.

For added security, we recommend customers monitor their tracking status closely on delivery day and arrange a secure receiving location if necessary.

Available payment methods are displayed at checkout. If an option doesn’t appear, it may not be available for your region or device.

Common reasons include bank security checks, incorrect billing details, insufficient funds, or card restrictions for international online purchases. Try another card or contact your bank.

Amazon Pay allows you to complete your purchase using the payment and shipping information already stored in your Amazon account.

When you choose Amazon Pay at checkout:

You are redirected to Amazon’s secure login page.

You log in with your Amazon account.

Amazon processes the payment securely.

We do not see or store your full card details.

Amazon Pay works similarly to PayPal — your payment information is handled directly by Amazon’s encrypted system.

Please note:

If there is no valid payment method (such as a credit or debit card) linked to your Amazon account, the transaction will fail.
In that case, please add a valid payment method to your Amazon account or choose an alternative payment option at checkout.

Yes. In addition to the payment options displayed at checkout, we may offer alternative payment solutions upon request.

Depending on your location and order details, we can provide:

Zelle

Bank transfer (wire transfer)

PayPal payment link

Stripe secure payment link

If you prefer one of these methods, please contact us before placing your order. We will provide secure payment instructions directly.

Please note that alternative payment methods may require manual order processing and confirmation.

Our full rules are in the Returns & Refunds Policy page. In general, items must be unused and returned in original condition within the allowed timeframe.

After we receive and inspect the returned item (or after approval where applicable), refunds are issued to the original payment method. Processing time depends on your bank/payment provider.

Exchanges depend on stock availability. Contact us with your order number and the item you want instead. We’ll advise the best option.

Some items may be non-returnable due to hygiene, custom orders, or clearance. The exact rules are listed in our Returns & Refunds Policy.